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Explore the Terms That Govern Your Account

Before you open an account with sattaa, read these Terms and Conditions carefully — they set out your rights, our obligations, and the rules that apply to every…

Account EligibilityUPI & Paytm PaymentsWithdrawal RightsDispute ProcessAccount Closure

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Browse the Core Policy Positions

sattaa Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms and Conditions constitute a binding agreement between you and sattaa the moment you complete account registration. They cover how your account is created and verified, how funds are deposited via UPI, Paytm, or PhonePe, how withdrawals are processed and confirmed, and how disputes are

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handled if something goes wrong. We may update these terms from time to time; the version published on this page is always the one in force. Continued use of your account after any update means you accept the revised terms. If any clause conflicts with applicable
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Indian law, that clause is read subject to that law. For questions about a specific clause, reach our compliance team at support before acting.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH US DIRECTLY

Contact sattaa About These Terms

If any part of these Terms and Conditions is unclear, or if you believe a transaction or account action has not matched what is written here, contact us through the channels below.

Live Chat Start a live chat session from any page on the site. Our agents are available around the clock and can pull up your account details to address a terms query in real time.

Email Support Write to our support address for a written record of your query. We aim to respond within 24 hours and will cite the relevant clause number in our reply.

Help Centre Browse the Help Centre for clause summaries, payment-specific rules for UPI and Paytm, and step-by-step account-action walkthroughs written in plain English.

HOW WE HANDLE YOUR ACCOUNT

Switch On Account Security and Data Rights

We take your account data seriously. Every section here explains a distinct aspect of how sattaa collects, stores, and protects information tied to your account — from the moment you register to…

Data We Collect

We collect your name, contact details, payment identifiers (UPI handle, Paytm number), and session activity. This data is used solely to operate your account, process withdrawals, and meet legal obligations under Indian law.

Cookie Policy

Our site uses session cookies for login persistence and analytics cookies to measure page load performance. You can adjust cookie preferences in your browser settings; disabling analytics cookies does not affect account functionality.

Account Security

Passwords are hashed and never stored in plain text. We enforce two-step verification on withdrawal requests above a set threshold and flag login attempts from unrecognised devices for your review.

Data Retention

We retain account records for the period required by applicable Indian financial regulations. After that period, personal data is anonymised or deleted unless an open dispute requires us to keep it longer.

Your Right to Correct

You may request a correction to any personal data we hold — name, address, linked PhonePe number — by submitting a written request via email. We will process corrections within seven business days and confirm the update.

Account Closure Requests

To close your account permanently, contact support in writing. We will settle any pending withdrawal to your verified UPI or Paytm account before closure and confirm when the account has been deactivated.

Open Answers to Common Terms Questions

The questions below address the parts of our Terms and Conditions that come up most often. If your question is not covered here, start a live chat or send us an email and we will point you to the relevant clause.

These terms apply to every person who opens or accesses an account on sattaa. Eligibility depends on local law; access is available only where local law permits use of this type of platform.

We may update these terms at any time by publishing a revised version on this page. We will make reasonable efforts to notify you via email or an in-account message before material changes take effect.

A failed deposit or withdrawal is not deducted from your account balance. If funds leave your UPI or Paytm account but do not appear in your sattaa wallet, contact support with the transaction reference number for investigation.

Submit your dispute in writing via email, including your account ID, the date and amount involved, and a brief description. We will acknowledge within 48 hours and aim to resolve straightforward cases within seven business days.

We keep your data for as long as your account is active and for the additional period required by Indian financial regulations after closure. Once that period ends, data is anonymised or securely deleted.

Yes. Send a written data-access request to our support email. We will compile and send you a summary of the personal data tied to your account within 14 business days of receiving your request.

Contact support immediately via live chat so we can place a temporary hold on your account. We will review recent login and transaction records and guide you through changing your credentials and securing your account.

Explore the Terms That Govern Your Account

Contact sattaa About These Terms

Switch On Account Security and Data Rights

Data We Collect

Cookie Policy

Account Security

Data Retention

Your Right to Correct

Account Closure Requests

Open Answers to Common Terms Questions

01 Who do these Terms and Conditions apply to?

02 Can sattaa change these terms without notice?

03 What happens if a transaction via UPI or Paytm fails?

04 How do I raise a formal dispute under these terms?

05 How long does sattaa keep my personal data?

06 Can I request a copy of the data sattaa holds about me?

07 What do I do if I think my account has been accessed without my permission?

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